Dunkin' Donuts

Reviews about Dunkin' Donuts

• 1 / 5

  By Kyle Malone
  Horrible!!! They have no customer service skills, they are rude, the food is not made like it's supposed to be, they do not toast bagels. I ordered a cold coffee flavored drink and they gave me a hot one, I said something about it and the manager grabbed my coffee and dumped it in a cup with ice... when you mix hot coffee and Ice... it tasted like water and she refused to fix it. Horrible ownership.
  November 12, 2016
• 1 / 5

  By Ivan Serikov
  Horrid product and staff. This particular location managed to make a regular Americana taste like sewer water. Asked for a refund, and they made me pay extra on a replacement which was also rather bad. Staff cannot seem to speak English when giving them order preferences and mess it up even after making myself clear several times. When coming back for a third try at my simple order, they wonder why I have gotten so angry, even though I make myself perfectly clear. They can speak perfect English when discussing money, though.
  August 18, 2016
• 1 / 5

  By Anna Gott
  Where do I even start... maybe getting harassed this morning in the drive thru by the gentleman with the long pinky nail? Had issues with my cards and was screaming at me to come inside while I was trying to count change. As if I was not embarrassed enough that my cards weren't going through, to continue to be yelled at by this man was even worse. This man also has previously asked me "what do you not have any money, why do you do that?" when I previously had to give partial payment with cash and the rest on a card--a few months ago. This location SPECIFICALLY messes up their food items more than any other location--i order a bagel with cream cheese toasted and get a barely warm bagel with a clump of cream cheese in the middle of the bagel or order it with butter and only 1 side is buttered. They put WAY too much sugar in their coffee and are not even consistent enough for me to know how much to tell them to put in. They are the RUDEST people I have come across, no thank you, no have a nice day, no customer service skills what so ever. I have tried to give them the benefit of the doubt for over a year now, consistently. I buy coffee there every single morning and most mornings a bacon, egg and cheese sandwich. Dunkin has officially lost my business, more than $2000 a year, because I have tried to reach out to them to advise them of this horrible location and all i was offered was free coffee. Ill be going to 7-11, McDonalds or a local Bagel shop...all of which out of my way or inconvenient to me, JUST to make sure Dunking Donuts gets no more of my money.
  June 16, 2016